Refund Policy

Every paid plan starts with a 14-day free trial. Cancel before it ends and you are not charged.

You can cancel a subscription at any time from Settings → Billing. It stays active until the end of the period you have paid for and does not renew after that. Cancelling does not delete your data; your organization moves to Free plan limits.

• New subscriptions: if you ask within 14 days of the first payment of a new subscription, monthly or annual, we refund that payment in full.
• Annual renewals: if you ask within 14 days of an annual plan renewing, we refund the renewal payment in full.
• After that: we do not give partial refunds for the rest of a current period, except where the law requires it. Cancelling stops the next renewal.

Email info@vendorvett.com from the account owner's address with your organization name, or contact Paddle directly through the link in your receipt email or at paddle.net. Paddle, as Merchant of Record, issues the refund to the original payment method; how long it takes to appear depends on your bank or card issuer.

The terms of service cover plans, trials and billing, and the pricing page lists every plan and price.